HIU Specialists

London's Dedicated HIU Specialists

In-house engineers servicing, repairing, installing and supporting compliance for Heat Interface Units across London: for residents, landlords, block managers and developers.

Call Us
Gas Safe Reg. #578913
Fixed Prices: No Hidden Fees
12-Month Workmanship Guarantee
Gas Safe registered
Manufacturer approved
SAV approved
Booked diary slots
In-house engineers
All London within M25

Who we work with

Residents & homeowners

No heating or hot water from your HIU? Annual servicing? We work directly with residents across London.

Landlords

Keep your tenants warm and your HIU compliant with annual servicing, fast repairs and digital service records.

Block managers

Planned service contracts and clear records, with one contractor for all your properties.

Developers & RMCs

New-build HIU installations, replacement programmes, and Ofgem 2027 readiness for heat suppliers.

Why Heat Plex

Heat Interface Units aren't boilers. They require specialist knowledge that most general plumbers don't have. Our in-house engineers are manufacturer-trained on the major HIU brands, hold Gas Safe registration, and operate from our Battersea base with booked attendance across London.

  • Our own engineers
  • Manufacturer-trained on Danfoss, Alfa Laval, SAV, Evinox and more
  • Battersea HQ, all London within M25
  • booked attendance, fixed-price servicing
  • Award-winning, Safe Contractor approved, SAV approved

Regulation and your service records

Plan maintenance. Check your network duties.

Ofgem regulation began on 27 January 2026. Existing relevant heat networks must register by 26 January 2027. The operator and supplier are responsible for identifying their duties.

The Heat Network Technical Assurance Scheme (HNTAS) is planned to launch in phases from 2027. HIU maintenance records can support your evidence, but a service visit does not meet every network requirement.

Check the current Ofgem registration guidance and government HNTAS guidance. Information checked 13 November 2026.

Got Questions?

Frequently Asked Questions

A compact wall-mounted unit that connects an individual property to a communal heat network or district heating system. It transfers heat from the network into the property for heating and hot water, replacing the role of a traditional boiler.

Serving Greater London

HIU question, repair, service or install?

One call, one accountable contractor. Booked attendance across London.

Worcester Bosch boiler installer Heat PlexVaillant boiler specialist Heat PlexHive smart thermostat installation Heat PlexTado smart thermostat installation Heat Plex